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Introduction
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Business field
1. Real-name system
We introduced a real-name system for pending cases in order to facilitate discussion with our clients and to clarify our responsibility.
2. More active involvement with Office Action
When an Office Action is issued on an application during its substantive examination, we suggest appropriate and detailed drafts of argument and amendment simultaneously; this facilitates client review of the Office Action and earlier attainment of reasonable rights.
3. Annual Report
Every year, we provide clients with reports of pending cases, including current status and syntheses of our analyses to date.
4. Reasonable cost
We ease our clients' burden, minimizing unnecessary costs from application to registration. Upon request, we perform direct interviews with the Examiners and Trial Examiners of the Korean Industrial Property Office (KIPO) at charging only actual expenses.
5. Fast response to inquiries
It is our policy to respond to clients' inquiries within two business days. When a two-day response is not feasible, we offer a brief response, to be followed by a full report as soon as possible.
